Privacy Policy

Last Updated: July 2025

Protocol Shadowline ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you enroll in or use our online course Course.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, billing information, and other data you provide when registering or making a purchase.
Course Activity: Records of your progress, quiz results, and participation in discussions or assessments.
Technical Data: IP address, browser type, device information, and cookies to improve your experience and maintain security.

2. How We Use Your Information

We use your information to:

Provide, operate, and maintain the Course.
Process payments and manage your account.
Communicate with you about updates, support, or relevant course information.
Improve our Course content and user experience.
Comply with legal obligations.

3. Legal Bases for Processing Personal Data (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

Consent: When you have given us your consent to process your personal information for a specific purpose.
Contract: Where processing is necessary for the performance of a contract with you (e.g., to provide the Course).
Legal Obligation: To comply with our legal obligations.
Legitimate Interests: For our legitimate business interests, provided these do not override your rights and interests.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

Service Providers and Third-party vendors (IF required by law or to protect our rights and safety.) who assist with payment processing, hosting, analytics, or email communications. These providers are obligated to protect your data and use it only for the services they provide to us.

5. International Data Transfers

If you are located outside the country where our servers are located, your information may be transferred to and processed in that country. We take steps to ensure your information receives an adequate level of protection, including Standard Contractual Clauses approved by the European Commission (for EEA residents).

6. Cookies and Tracking Technologies

We use cookies and similar technologies to: Remember your preferences and login details.
Analyze usage of the Course to improve functionality. You may control cookies through your browser settings. For EEA users, we request consent for non-essential cookies.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, to comply with our legal obligations, resolve disputes, and enforce our agreements.

8. Data Security

We implement reasonable security measures to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.

9. Your Rights
For EEA Residents (GDPR):

You have the right to: Access, correct, or delete your personal information.
Object to or restrict our processing of your information.
Withdraw your consent at any time, where we rely on your consent.
Request a copy of your data in a portable format.
Lodge a complaint with your local data protection authority.

For California Residents (CCPA):

You have the right to: Know what personal information we collect, use, disclose, or sell.
Request deletion of your personal information.
Opt out of the sale of your personal information (we do not sell your information).
Not be discriminated against for exercising your privacy rights.

To exercise your rights or submit a request, please contact us at tim@timoneillstudio.com. We may verify your identity before processing your request.

10. Children’s Privacy

Our Course is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date. Your continued use of the Course constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at tim@timoneillstudio.com.

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